Refund policy
🛡️ 7-Day Return & Replacement Policy
At Lucid Lamb, we want you to feel confident with every purchase.
🔁 Easy Returns & Replacements (Within 7 Days)
We offer a 7-day return or replacement from the date of delivery.
- Damaged or defective product
- Incorrect item received
- Not satisfied with the product
📦 Conditions
- Product must be unused and in original condition
- All packaging, tags & invoice must be included
- Request must be raised within 7 days of delivery
📩 How to Request
Email us at help@lucidlamb.com with:
- Order ID
- Reason for return/replacement
- Images/videos (if applicable)
Once approved, we’ll arrange a reverse pickup or guide you for shipping.
💰 Refunds
Refunds are processed to the original payment method within 7–10 business days after approval.
⚠️ Tip: Please check your order at delivery and report issues within 48 hours for faster resolution.
📧 Need Help?
Contact us anytime at help@lucidlamb.com